It’s a beautiful sunny day in Everett Washington and you are driving in your car down the road. All of a sudden your car starts making funny noises and starts shaking, you being the safe driver that you are pull over to the shoulder of the road. You open the hood of your car and decide to walk out and see what is happening under your hood. You don’t see much but a whole lot of smoke so you pull out your cell phone and type in towing or roadside assistance service.
Now you are on the first page of google but there are way to many towing companies to choose from, how do you know which one is right for you? Well it is not easy but we will help you choose one which will be the best towing company for you. Looking on the first page of Google you will see a long list of towing services around Everett and they all state that they can be there in 30 minutes or less, that they have the best towing prices or that they are towing professionals and that the competition is not. Well the truth is that every Everett towing company on that list will probably get the job done but how they will get it done and what kind of service will you receive is the big question. Will that towing provider leave scratches on your car or your bumper? Is that tow truck operator going to get the insides of your car dirty with grease and forget to close the window while it’s raining? Is the towing dispatcher that you speak with over the phone going to quote you one price over the phone and when the tow truck driver charges you will it be another price which will cost you more? What we are trying to say is you need to be very careful when choosing a towing company which is right for you. A lot of times towing services will price gauge their customers, lie about how long it will take the tow truck driver to arrive on the scene.
It is a tough industry where you the customer needs to be cautious and smart when deciding on which Everett towing company to use when you are in need of towing for your car. What makes Arrow and Hook Towing Everett different from other tow companies areound Everett Washington is that we are a family owned company with roots in Everett. The owners and all empolyees of Arrow and Hook Towing all live in Everett, our kids go to school here and the whole city of Everett are all our friends and neighbors. We are here to stay and we make it our company goal to stand out from other towing companies and differiantiete our Everett towing service from the rest. A lot of the other tow providers live and reside in other cities around Everett and are not actually located here, they are a small mom and pop operation that is still growing so they are making a lot of mistakes when it comes to their customers and providing the best roadside assistance services to their customers. Some of the big tow truck companies in Everett that have been here for a long time do a great job but charge way too much for their services because they have to. They have to because they are a huge operation which has huge overhead which they have to pay for every month. So they raise their prices so high that it’s so expensive for most people to afford to call a tow truck company for roadside assistance services.
When you call Arrow and Hook Towing Everett, know that we have all been there and fully understand what it’s like when your car brakes down on the side of the road. We understand that you are anxious, worried and afraid of what will come next. Our towing dispatchers will not waste your time or make you feel uncomfortable, we will ask you important questions about your car troubles so that we can best assist you with your towing needs.
We will ask you questions such as where you are currently located?
If you don’t know the address of where you are then we will ask you to describe to us where you were coming from and where you were headed?
What you see around you? A business or maybe a big chain store?
We will also ask you about your car, what year, make and model it is?
If you know what is wrong with the car?
If it is smoking or if there is any power?
Of course we will ask you where you need your vehicle towed?
If you don’t have a mechanic that you normally use we can recommend one for you in the area which is convenient for you.
Once you answer those questions, we will provide you with the exact price for towing your car and an approximate ETA until our tow truck operator arrives at your destination. If you accept our price and ETA, we will dispatch a tow truck immediately to your location. Once the tow truck operator arrives he will guide you through all the steps needed to keep you safe and load your car onto the flatbed tow truck.
What will happen is that the tow truck driver will ask you to sit and wait inside the tow truck while he loads your car on the flatbed tow truck. He will use the hydraulic system to lower the flatbed at an angle so that your car can be winched on the the back of the tow truck. Then he will hook J hooks to your car’s frame or tow hook up points if your car has them. Then he is going to tighten the winch just a little bit so that your car cannot roll back freely. Once that is done the tow truck operator will shift your car into neutral and make sure that the parking break is realeased and that your wheels are pointed straight towards the tow truck. Then the tow truck operator will walk back to the hydraulic controls of the rollback tow truck and start to winch your car up slowly on the rollback tow truck. Once your car has been winched on the back of the flatbed tow truck exactly where it needs to be, he will shift your car into park and set your parking break to the ON position. After that he or she will tie down the car to the bed of the tow truck using straps and the eight point tie down system which straps the wheels of your car firmly to the bed of the tow truck so that you car cannot move freely either back, forward or to the sides. Once that is done using the hydraulics the flatbed will be readjusted and loaded on the back of the tow truck so it is sitting straight on the tow truck. Now your car is sitting straight on the tow truck, is tied down firmly with our 8 point tie down system which has been federally approved by the Department of Transportaion for safely towing and transporting cars on all roads. Now the tow truck driver and the customer can be on their way to the customer’s preffered mechanic shop. All this is done with a smile on the tow truck operator’s face and a preofessional atittude while handling the customer’s car and interacting with the customer.
That is how Arrow and Hook Towing Everett stands out from other towing and roadside assistance companies around Everett, Washington. Check out our reviews on all social media platforms to read what our customers are saying about us and their past experiences while using Everett Towing.
You can also call 24 hours a day, seven days a week for a FREE QUOTE over the phone. If you have time and don’t need towing services the same day, you can fill out our FREE QUOTE REQUEST FORM on our website and we will email you back with the exact price.
Drive safe and best of luck! Please stay safe during the COVID-19 outbreak and stay at home as much as you can. Arrow and Hook Towing Team!